This Privacy Policy explains how www.drkeerthika.com ("Website") and Dr. Keerthika, Consultant Ophthalmologist ("we", "our", "us") collect, use, disclose, and protect your information when you visit or interact with this Website.
By using this Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect personal information voluntarily provided by you when you:
- Book an appointment
- Submit a contact form
- Subscribe to newsletters or updates
- Interact via WhatsApp or social links
This may include:
- Name
- Phone number
- Email address
- Location (city/town)
- Any medical concern voluntarily shared during appointment requests
Note: We do not collect medical records through this Website unless you choose to share them voluntarily for appointment purposes.
b. Automatically Collected Information
When you browse this Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent
- Cookies and tracking data
This information helps improve website performance and enhance user experience.
2. Use of Collected Information
We use your information to:
- Schedule consultations or respond to queries
- Provide clinic-related communication
- Improve Website functionality and content
- Send appointment reminders or follow-ups
- Maintain website security and prevent misuse
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
This Website may use cookies to:
- Improve page performance and analytics
- Remember user preferences
- Maintain site security
You can disable cookies in your browser settings, though some features may not function properly.
4. Sharing of Information
We may share your information only with:
- Clinic staff for appointment coordination
- Technical service providers assisting with website operations
- Authorities, only if required by law or for medical safety reasons
We never share your data for marketing or advertising purposes.
5. Social Media & Messaging Links
Our Website may contain links to WhatsApp, Instagram, YouTube, or other third-party platforms. Once you leave this Website, their data policies apply. We are not responsible for the privacy practices of external sites or applications.
6. Data Security
We use reasonable and standard security measures to protect your information. However, please note that no online system can guarantee 100% security.
7. Children's Privacy
This Website is not intended for users under 18 years of age without the supervision and consent of a parent or guardian.
8. Your Rights
You have the right to:
- Request correction or updates to your personal information
- Request deletion of your contact data (unless restricted by legal or medical obligations)
To make such requests, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Website after updates signifies your acceptance of the revised terms.
10. Contact Information
For any privacy concerns, data requests, or questions, please contact: